In the name of improving chances of catching fraud or cyber threats small business leaders must sometimes opt for some customer inconvenience.
The majority of small business leadersare concerned about breaches to their Internet and electronic security, according to the August 2015 SurePayroll Small Business Scorecard optimism survey.
As cyber security hacks have become an increasingly prevalent issue, 60% of small business owners said they are concerned enough that they are taking extra precautions including firewalls, offsite protected servers, multi-factor authentication, encrypted emails and multiple layers of password protection.
An overwhelming majority of respondents to the SurePayroll survey (85%) said they would be willing to inconvenience customers if it meant better protecting the customers’ online security when using the company’s products, services or websites.
“It tells you just how serious this issue has become for business owners, regardless of size. It’s not just the big chains that are focused on security right now. Small business owners understand that any sort of breach or lack of confidence when it comes to online security could have a big impact,” said SurePayroll General Manager Andy Roe. “As a payroll provider, in particular, we understand the importance of taking security seriously in order to protect both customer and company data.”
The number of small business owners concerned about cyber security increased from 56% a year ago to 60% today.
An infographic with the full results of the Scorecard survey is available on the SurePayroll blog - http://blog.surepayroll.com/august-2015-scorecard/